Continuous Improvement Practice by all Departments
Process Improvement Department Continuous Improvement Practice:
- Periodic
Review and Enhancement of Documented/Not-Documented Processes.
- Reviewing
Process and implement Lean Practice by eliminating re-work, duplicate work
and non-value adding work.
- Helping
Organization to Achieve CMMI-DEV Level-5 Version 2.0 standard by
optimizing Software Engineering processes and practices.
- Team
members Continuously Learning from internal training and development
program and online researches to achieve company objectives.
Business Development:
Dept. |
Area
of Improvement |
Before
Improvement |
After
Improvement |
Remarks |
Business
Development |
Continuous
Improvement |
|
Become
professional in talking with new sector’s clients to inform them about our
products or services. |
Getting
some probable sales leads from Telemarketing. |
Business
Development |
Team
Performance |
|
Regularly
monitoring each member’s performance. |
Teammates
are flourishing day by day. |
Capital Market:
Department |
Area
of Improvement |
Before
Improvement |
After
Improvement |
Remark |
Capital
Market |
Customer
Communication |
|
fortnightly
we are visiting customers physically |
Improving
relationship with customers |
Capital
Market |
Team
Improvement |
|
Fortnightly
domain training session |
Improving
our team domain knowledge |
SCM Department:
- We
are planning to manage our works by Centre Point.
- We
are working with competitive parties like Insurance, C&F and Freight
Forwarder.
- We
are being more focused to honor the internal requisitions in 2021.
- We
have been more used to in IT in 2020 during COVID-19 situation.
- We are in process to be more competent by completing the courses of SCM.
Department |
Area of Improvement |
Before Improvement |
After Improvement |
Govt. Systems & Enterprise Solutions |
Process improvement |
Had scattered documents for responding to any EOI/ RFP and
needed at least 2/3 days to prepare the proposal |
Developed single Word file for EOI/RFP response,
need 1 hour to prepare the proposal |
LEADS Training :
- Inspire team for
better improvement by time to time feedback.
- Morning team meeting associated with daily activities and the better way to
do these activities with more efficient manner.
- Assign associates
for taking leadership role to complete specific assignment to increase
team work feelings and leadership.
- Practice continuous learning with team task wise feedback.
- Regular
appraisal and comment for each person for their specific task.
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